Frequently Asked Questions (FAQ)
General Questions
Q: What type of products do you manufacture?
A: We manufacture a wide range of apparel including streetwear (hoodies, tracksuits, varsity jackets, mesh shorts), resort wear (cabana shirts), sportswear, pajamas & sleepwear, and corporate uniforms.
Q: Do you only work with large brands?
A: No, we work with both large brands and startups. We offer low minimum order quantities (MOQ) to support small brands and emerging labels.
Sampling & Production
Q: Can I order a sample before bulk production?
A: Yes. We strongly recommend ordering samples to check quality, fit, and designs before bulk production starts.
Q: How long does sampling take?
A: Standard sampling takes 10–15 business days, depending on complexity and customization.
Q: What is your MOQ (Minimum Order Quantity)?
A: Our MOQ generally starts from 30 pcs per design, but may vary depending on product type and customization level.
Q: What is your production lead time?
A: Bulk production typically takes 15-21 business days after final sample approval and deposit payment.
Pricing & Payment
Q: How do you calculate pricing?
A: Pricing depends on fabric type, design complexity, printing/embroidery options, order quantity, and packaging requirements. We provide detailed quotes after receiving your tech pack or design details.
Q: What payment methods do you accept?
A: We accept bank wire transfers (TT). All payments are invoiced in $USD, Euro, GBP, CAD etc . Other payment methods may be discussed depending on your location and order size.
Q: What are your payment terms?
A: Standard payment terms are 50% deposit upfront to start production and 50% balance before shipment.
Shipping & Delivery
Q: Do you ship worldwide?
A: Yes, we ship worldwide using both sea freight (for bulk orders) and air freight (for urgent or small shipments).
Q: Can you arrange shipping and customs clearance?
A: We work with professional freight forwarders to handle international shipping and assist with customs documentation. However, import duties/taxes are the responsibility of the buyer.
Q: How long does shipping take?
A:
Sea Freight: 25–40 days (depending on destination)
Air Freight: 5–10 days
Customization & Branding
Q: Can you provide private label services?
A: Yes! We offer full private label manufacturing including custom woven labels, printed tags, polybag packaging, hang tags, and more.
Q: Do you offer embroidery, sublimation, and screen printing?
A: Yes, we offer embroidery (including chenille patches), screen printing, sublimation printing, and custom fabric dyeing.
Legal & Compliance
Q: Is my design protected?
A: Yes, your designs and intellectual property remain 100% yours. We do not share, sell, or reproduce client designs without written consent.
Q: Do you follow ethical manufacturing practices?
A: Yes, we maintain strict ethical labor practices, follow safety standards, and apply thorough internal quality control at every stage of production.
Contact & Support
Q: How can I get started?
A: Simply contact us via email, WhatsApp, or our website inquiry form with your design details, quantities, and product type. We will guide you through every step.
Q: Do you offer ongoing account management for repeat orders?
A: Yes, we assign dedicated account managers to support repeat clients and ensure smooth ongoing production cycles.
Contact us today to start your production!
info@brand-stuff.com, brandstuffpk@gmail.com
+92-333-8642333