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Frequently Asked Questions

Custom Clothing Manufacturing Frequently Asked Questions

General Questions

1. What’s your minimum order quantity?

Simple & Regular style: 50pcs per style (can be mixed with 2 colors and 5 sizes)

Complicated & Unique style: to be negotiated

2. How can I place order?

Please kindly send us your tech packs or just some pictures of the style you are looking for.

Our sales team will reply in 1 working day and confirm order details with you.

3. Can I make sample before bulk order? Sample lead time & cost?


Sample lead time is around 1-2 weeks which is depending on your design.

Sample cost is around US$25-100 per piece and sample shipping cost is depending on sample quantity.

4. Do I have to send you the teck packs for sample orders/ bulk orders?

If you have tech pack, it will help us to understand your designs and requirements better.

However, tech pack is not necessary. We can produce as per your sketch or just some pictures.

5. If I send you the samples, can you copy the same for me?

Yes, sending us samples is the best way for us to understand your design.

6. What if I don’t like the sample? Can I get refund?

For any quality problem, we will be responsible for that and refund money.

If it is simply because you are not satisfied with the sample and want to do some changes, then sample payment cannot refund.

7. Can mass production be different from samples?

Yes, of course. It is all up to you either you want to keep same or want some adjustments.

8. Can I get a refund for the sample cost when I make bulk orders?

Sample cost will refund when we do bulk order for the corresponding design and order quantity is more than 200pcs.

For example, if you place a sample order of 3 different t-shirt designs:

Sample cost: US$30*3=US$90

Sample shipping cost: US$60

Total for sample order: US$90+US$60=US$150

If we make bulk order for just 1 t-shirt design, and quantity is more than 200pcs. We will refund US$90

If we make bulk order for all 3 t-shirt designs, and quantity is more than 900pcs in total. We will refund US$150.

9. Can I make custom labels and tags for the sample order?

Normally we will make labels and tags when we do bulk order.

If you want labels & tags with samples we will do. You just have to pay design development for labels & full price for tags. Because MOQ for tags is500/PCs.

We will pay them US$20-US$40 for label and they will do 1000pcs for us.

 If you really want to see labels on the sample, just need to pay for labels when we do sample order.

We will use some labels for sample order and take care of the rest for bulk order.

10. What colors do you have?

For different fabric, we have different color swatch for you to choose colors. For most of the fabric, we have more than 60 different color options.

11. What fabric do you have?

We have all kinds of regular (common) fabric as we are located in Sialkot,Pakistan which is very close to 1 of the biggest fabric market in the world.

  We can also produce fabric with your own printing pattern.

12. Can I use my own size chart? Can I do custom size?

Yes sure.

13. What kind of printing do you offer?

Silk screen printing (MOQ 50pcs per design)

3D printing/ High dense printing (MOQ 50pcs per design)

Gold/ silver printing (MOQ 50pcs per design)

Heat transfer printing (MOQ 50pcs per design)

Discharge printing (MOQ 50pcs per design)

Flock printing (MOQ 50pcs per design)

Reflective printing (MOQ 50pcs per design)

Sublimation printing (MOQ 50pcs per design)

DTG printing (MOQ 50pcs per design)

Rubber printing logo (MOQ 500pcs per logo design)

* No MOQ for sample orders

14. Do you do embroidery?

Yes sure.

Regular embroidery logo (MOQ 50pcs per design)

3D embroidery (MOQ 50pcs per design)

Appliqué (MOQ 50pcs per design)

Embroidery patch (MOQ 50pcs per design)

* No MOQ for sample orders

15. Do you offer custom accessory like customized zipper, button, drawstring, tape, label, tag , packing bag with my own design?

Yes sure. Everything can be customized with your own design and logo.But need to pay customization cost based on design.

16. What’s your lead time for bulk order?

21 days- 28 days which is basing on the design and order quantity?

17. What’s your business process?

Firstly, please kindly send us your tech pack or just some pictures of the style you want.

Then, we discuss details and find the best solution for your design.

Next, we make samples and ship them to you.

After getting approval from you, we will start mass production.

Finally, we will ship products to you.

18. What’s your payment method?

In regard to sample order, we accept Western Union to Bank account.Because Business payment are not allowed cash pick up or bank transfer T/T ( Telegraphic Transfer

As for bulk order, normally we do bank transfer (T/T).

19. What’s your payment term?

Sample order: 100% payment before sample production

Bulk order: 60% deposit before mass production and 60% balance before shipping out.

20. What’s your packing details?

Standard packing: (free)

1 piece of clothing pack into a blank PP bag.

Around 20-100pcs pack into one carton.

Custom packing: (cost depends on your packing design)

21. What kind of shipping methods do you offer?

For most countries and regions, we offer:

  1. DHL/ UPS/ FedEx express delivery
  2. Air freight and then DPD deliver to your address
  3. Sea shipping and then DPD deliver to your address