Custom
Clothing Manufacturing Frequently Asked Questions
General Questions
1. What’s your minimum order quantity?
Simple & Regular style: 50pcs per
style (can be mixed with 2 colors and 5 sizes)
Complicated & Unique style: to be
negotiated
Please kindly send us your tech packs
or just some pictures of the style you are looking for.
Our sales team will reply in 1 working
day and confirm order details with you.
3. Can I make sample before bulk order? Sample
lead time & cost?
Sure.
Sample lead time is around 1-2 weeks
which is depending on your design.
Sample cost is around US$25-100 per
piece and sample shipping cost is depending on sample quantity.
4. Do I have to send you the teck packs for
sample orders/ bulk orders?
If you have tech pack, it will help us
to understand your designs and requirements better.
However, tech pack is not necessary. We
can produce as per your sketch or just some pictures.
5. If I send you the samples, can you copy the
same for me?
Yes, sending us samples is the best way
for us to understand your design.
6. What if I don’t like the sample? Can I get
refund?
For any quality problem, we will be
responsible for that and refund money.
If it is simply because you are not
satisfied with the sample and want to do some changes, then sample payment
cannot refund.
7. Can mass production be different from samples?
Yes, of course. It is all up to you
either you want to keep same or want some adjustments.
8. Can I get a refund for the sample cost when I
make bulk orders?
Sample cost will refund when we do bulk
order for the corresponding design and order quantity is more than 200pcs.
For example, if you place a sample
order of 3 different t-shirt designs:
Sample cost: US$30*3=US$90
Sample shipping cost: US$60
Total for sample order: US$90+US$60=US$150
If we make bulk order for just 1
t-shirt design, and quantity is more than 200pcs. We will refund US$90
If we make bulk order for all 3 t-shirt
designs, and quantity is more than 900pcs in total. We will refund US$150.
9. Can I make custom labels and tags for the
sample order?
Normally we will make labels and tags
when we do bulk order.
If you want labels & tags with
samples we will do. You just have to pay design development for labels &
full price for tags. Because MOQ for tags is500/PCs.
We will pay them US$20-US$40 for label and
they will do 1000pcs for us.
If you really want to see labels
on the sample, just need to pay for labels when we do sample order.
We will use some labels for sample
order and take care of the rest for bulk order.
For different fabric, we have different
color swatch for you to choose colors. For most of the fabric, we have more
than 60 different color options.
We have all kinds of regular (common)
fabric as we are located in Sialkot,Pakistan which is very close to 1 of the
biggest fabric market in the world.
We can also produce fabric with
your own printing pattern.
12. Can I use my own size chart? Can I do custom
size?
Yes sure.
13. What kind of printing do you offer?
Silk screen printing (MOQ 50pcs per
design)
3D printing/ High dense printing (MOQ 50pcs
per design)
Gold/ silver printing (MOQ 50pcs per
design)
Heat transfer printing (MOQ 50pcs per
design)
Discharge printing (MOQ 50pcs per
design)
Flock printing (MOQ 50pcs per design)
Reflective printing (MOQ 50pcs per
design)
Sublimation printing (MOQ 50pcs per
design)
DTG printing (MOQ 50pcs per design)
Rubber printing logo (MOQ 500pcs per
logo design)
* No MOQ for sample orders
Yes sure.
Regular embroidery logo (MOQ 50pcs per
design)
3D embroidery (MOQ 50pcs per design)
Appliqué (MOQ 50pcs per design)
Embroidery patch (MOQ 50pcs per design)
* No MOQ for sample orders
Yes sure. Everything can be customized
with your own design and logo.But need to pay customization cost based on
design.
16. What’s your lead time for bulk order?
21 days- 28 days which is basing on the
design and order quantity?
17. What’s your business process?
Firstly, please kindly send us your
tech pack or just some pictures of the style you want.
Then, we discuss details and find the
best solution for your design.
Next, we make samples and ship them to
you.
After getting approval from you, we
will start mass production.
Finally, we will ship products to you.
18. What’s your payment method?
In regard to sample order, we accept Western
Union to Bank account.Because Business payment are not allowed cash pick up or
bank transfer T/T ( Telegraphic Transfer
As for bulk order, normally we do bank
transfer (T/T).
Sample order: 100% payment before
sample production
Bulk order: 60% deposit before mass
production and 60% balance before shipping out.
20. What’s your packing details?
Standard packing: (free)
1 piece of clothing pack into a blank
PP bag.
Around 20-100pcs pack into one carton.
Custom packing: (cost depends on your
packing design)
21. What kind of shipping methods do you offer?
For most countries and regions, we
offer:
- DHL/ UPS/ FedEx express delivery
- Air freight and then DPD deliver
to your address
- Sea shipping and then DPD deliver to your address